top of page

Terms & Conditions

Terms & Conditions

Last Updated: 08/04/2025

Welcome to N&A Professional Cleaning LLC. By booking our services, visiting our website, or communicating with us, you agree to the following Terms & Conditions.

1. Services Provided

  • N&A Professional Cleaning LLC provides commercial cleaning services including deep cleaning, office cleaning, and after-hours cleaning.

  • All services will be performed as agreed upon in writing or through confirmed bookings.

  • We do not provide residential, post-construction, or hazardous material cleaning.

2. Quotes & Pricing

  • All quotes are based on the information provided by the client. Final pricing may be adjusted if the scope of work changes.

  • Prices are exclusive of taxes unless stated otherwise.

  • Payment terms will be outlined in the invoice and must be adhered to.

3. Payments

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • Late payments may incur a late fee of 5% per month.

  • N&A Professional Cleaning LLC reserves the right to suspend services for unpaid accounts.

4. Cancellations & Rescheduling

  • We require at least 24 hours' notice for cancellations or rescheduling.

  • Cancellations made with less than 24 hours’ notice may incur a cancellation fee of 10% of the scheduled service.

5. Access to Premises

  • The client is responsible for ensuring we have safe and reasonable access to the property at the agreed time.

  • Any delays caused by restricted access may result in reduced service time or additional charges.

6. Health & Safety

  • Our staff follow strict safety protocols and will not handle hazardous materials or unsafe environments.

  • We reserve the right to refuse service if conditions are deemed unsafe.

7. Damage & Liability

  • While we take every precaution to protect your property, accidents may happen.

  • N&A Professional Cleaning LLC carries liability insurance, but we are not responsible for:

    • Pre-existing damage

    • Items that are not secured or are fragile

  • Any claims for damage must be reported within 24 hours of service completion.

8. Privacy

  • Any personal or business information you provide will be kept confidential and used only for service-related purposes.

  • We do not sell or share your information with third parties without consent.

9. Website Use

  • You may browse our website for personal and business use only.

  • Content may not be copied, redistributed, or used for commercial purposes without written permission.

  • We do not guarantee that the website will be error-free or uninterrupted.

10. Changes to Terms

  • N&A Professional Cleaning LLC may update these Terms & Conditions at any time. Changes will be posted on our website with the updated date.

If you have any questions about these Terms & Conditions, please contact us at:
📧 naprofessionalcleaning@gmail.com
📞 9715009982

bottom of page